As of my last knowledge update in September 2021, Shein, an online fashion retailer, does not provide users with the ability to change their reference code directly within the platform. Your reference code on Shein is typically associated with your account and is used for referral purposes. It is often generated automatically or assigned to you when you create an account.
If you wish to change your reference code or have encountered any issues related to it, you may need to reach out to Shein’s customer support for assistance. Here’s how you can contact Shein customer support:
- Visit the Shein Website: Go to the Shein website (www.shein.com) and make sure you are logged into your account.
- Scroll to the Bottom: Scroll down to the bottom of the webpage where you’ll find the “Customer Service” section.
- Contact Us: Look for the “Contact Us” or “Help Center” link and click on it. This will take you to the customer support page.
- Choose Contact Method: On the customer support page, you will likely find options to contact Shein’s customer support. These may include live chat, email, or a contact form.
- Explain Your Issue: Use your chosen contact method to explain your issue regarding the reference code. Request assistance in changing it or resolving any problems you are experiencing.
- Provide Account Information: Be prepared to provide your account information, such as your username, email address, and any relevant details about the reference code issue.
- Wait for Response: After contacting Shein’s customer support, you will need to wait for their response. They will provide guidance on how to resolve the issue.
Keep in mind that policies and features on online platforms can change over time, so it’s possible that Shein may have updated its policies or added new features related to reference codes since my last knowledge update. Therefore, it’s always a good idea to check the Shein website or contact their customer support for the most current information and assistance with reference code-related issues.